Shipping policy
Shipping Policy
Most Riverwest products are custom made to order. Please allow sufficient production time before your required delivery date.
Riverwest Manufacturing currently ships to:
- Australia
- New Zealand
If you require delivery to another country, please contact our team before placing your order.
Production Time
As most Riverwest products are custom manufactured, production begins after artwork approval.
Standard Production and Delivery
- 4–5 weeks
Priority Production and Delivery
- 2 weeks (additional fees apply)
- 3 weeks (additional fees apply)
Priority production is subject to production capacity and must be confirmed before ordering.
Stock & Clearance Items
Estimated dispatch: Within 10 business days.
Delivery Address
Please ensure all delivery information is correct before placing your order.
Riverwest cannot be responsible for delays or additional shipping costs caused by incorrect delivery details.
International Orders
Any customs duties, import taxes or local charges imposed by the destination country are the responsibility of the customer.
Contact
If you have any questions regarding shipping or delivery, please contact:
Email: info@riverwest.com.au